Shipping policy

Thedmladies team will try our best to provide you best shopping experience with top shipping service. Standard shipping service is available for different areas.

👉STANDARD DELIVERY:

Standard Shipping: 7-15 day

Shipping Method & Cost

Shipping Method
Cost
Premium Shipping over $ 35+
$2.99 
Standard Shipping over $ 35+ Free
Standard Shipping less than $35 $9.99

 

Standard delivery is free for orders over $35.00. The discount applies automatically at the checkout.

During peak seasons and promotional sales, delivery might take a little longer.

👉EXPRESS DELIVERY:

Express Shipping :7-15 business days
Express Shipping cost: $9.9

During peak seasons and promotional sales, delivery might take a little longer.

 

👉WHERE DOES Thedmladies DELIVER?

(U.S: We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.

 U.K.: We ship orders to all Monday – Sunday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.

COUNTRY STANDARD SHIPPING(less than $35) STANDARD SHIPPING over $35
U.S.A $9.99/7-12 free/7-12
Canada $9.99/7-12 free/7-12
England(U.K) $9.99/7-10 free/7-10
Australia $9.99/7-12 free/7-12
Italy $9.99/7-12 free/7-12
Spain $9.99/7-12 free/7-12
new Zealand $9.99/7-12 free/7-12
Norway $9.99/7-12 free/7-12
Greece $9.99/7-12 free/7-12
France $9.99/7-12 free/7-12
Germany $9.99/7-12 free/7-12
Mexico $9.99/7-12 free/7-12
Norway $9.99/7-12 free/7-12
Iceland $9.99/7-12 free/7-12

Tip: The logistics companies we use are: YunExpress, Yanwen Express, you can track logistics information through order tracking

👉HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.

 

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

 

You will also be able to track your order in your account through order tracking.

👉Tracking Numbers

You'll receive a tracking number when your order has shipped. Please allow 1-3 business days for tracking information to appear.

 

👉TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

👉Note

Affected by Covid-19, there will be some delay on the delivery. But don’t worry you can rest assured and wait for your order to arrive.

If you have any need or question regarding shipping of your order anytime please do not hesitate to contact us: service@dmladies.com


1、Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

2、How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-15 days. Delivery details will be provided in your confirmation email.

Note: Affected by Covid-19, there will be some delay on the delivery. But don’t worry you can rest assured and wait for your order to arrive.

3、How to track my order?

You'll receive a tracking number when your order has shipped. Please allow 1-3 business days for tracking information to appear.

4、How to contact ?

If you bought any item and felt that it is not for you, don't worry. Just shoot us a message at service@dmladies.com, and we will make it right by offering you a replacement or refund.

If you're not happy, we're not happy.